What areas do you serve?
We are located in Arab, Alabama and serve the surrounding area. Call us to confirm we service your location.
What are your business hours?
We are open Monday through Friday, 7:30 AM to 4:00 PM. Service calls are scheduled during business hours.
How do I request service?
Call us at 256-586-4000 during business hours, or submit a request on our website and we will follow up.
What type of HVAC systems do you service?
We service residential central air conditioning, furnaces, heat pumps, and ductless mini-split systems.
My system is not cooling — what should I do?
First check that your thermostat is set correctly and your filter is not clogged. If the system still is not working, call us during business hours to schedule a service call.
How often should I change my air filter?
Filter replacement frequency depends on the filter type, your system, and home conditions. Check your filter monthly and replace it when it appears dirty. Refer to your equipment manual or filter packaging for guidance.
What refrigerant does my system use?
The refrigerant type for your system is listed on the equipment nameplate. Arab Sheet Metal services systems using R-410A and newer R-454B refrigerants. The correct refrigerant depends on the specific equipment — refrigerants are not interchangeable.
Do you offer service agreements or maintenance plans?
Call us to ask about current maintenance service options.